Privacy notice.
Last updated: 18 July 2026
Launch requirement: This implementation draft must be reviewed and approved by qualified counsel, with the operating legal entity and contact details completed before publication.
1. Scope
This notice describes how PetOS handles personal information collected through this public marketing website, including contact and demo-request forms. A separate product privacy notice and customer agreement will govern information processed inside the PetOS platform.
2. Information we collect
When you contact us, we may collect your name, work email, phone number, business name, service type, number of locations and the information you include in your message. We may also receive basic technical and security information such as IP address, browser type, timestamps and request identifiers.
3. How we use information
- Respond to questions and arrange product demonstrations.
- Understand whether PetOS may fit your business.
- Protect the website from spam, abuse and security threats.
- Meet legal obligations and establish or defend legal claims.
- Improve website performance and communications where permitted.
4. Sharing and processors
We may use carefully selected service providers for hosting, communications, security and customer relationship management. They may process information only for the services they provide to us and under appropriate contractual safeguards. We do not sell personal information.
5. International transfers and retention
Service providers may process information in countries other than your own. Where required, we use appropriate transfer safeguards. We retain enquiries only for as long as reasonably necessary for the purposes above, legal requirements and legitimate business records.
6. Your choices and rights
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing of your information, or withdraw consent. You may also opt out of non-essential marketing communications at any time.
7. Cookies and analytics
The initial website implementation uses only functionality necessary to deliver the site and protect forms. If non-essential analytics or advertising technologies are introduced, this notice and the consent experience must be updated before they are enabled.
8. Contact
For privacy questions or requests, contact hello@thepetos.app. The final published notice will identify the responsible legal entity and any required local representative.