Connecting the care journey…
Feature catalogue / the complete product map
See what PetOS actually does.
Explore the exact workflows PetOS supports now, what is actively being built and what sits on the roadmap. No mystery modules. No feature-name confetti.
Every capability / clearly labeledRead the roadmap at a glance
Available in demoProduction-gatedPlannedEvery capability uses the same delivery language throughout the site.
01
Bookings & capacity
Turn service requests into controlled, explainable operational commitments.
02
Care & safety
Keep readiness, the active day and every material handoff visible.
Vaccination & readiness
Review vaccination evidence and explain service readiness without autonomous care decisions.
Care plans, documents & consent
Keep care plans, handling notes, document evidence and media consent with the authorized pet record.
Daycare operations
Manage arrivals, active visits, groups, tasks and verified release from one connected flow.
Boarding stay management
Coordinate arrival, multi-day care, trust updates and departure for boarding stays.
Grooming workflow
Connect consultation, service stages, quality review, customer context and pickup.
Check-in & verified pickup
Record arrival condition, current authority and safe release in the visit timeline.
03
Customers & trust
Connect the household relationship to the care journey without losing context.
Customers, households & pets
Keep households, contacts, pets, documents and authorized relationships connected.
Pet-parent experience
Give pet parents a clear web experience for current care, published updates, balances and actions.
Incidents & Trust Timeline
Record incidents, prepare parent-safe notices and preserve acknowledgement and publication history.
Inbox & communications
Manage two-way conversations, internal notes, assignments and transactional communication records.
Marketing & promotions
A planned approach to consent-aware offers, targeted campaigns and measurable rebooking.
04
Team & coordination
Give the right people the right operational access across locations.
Role-aware operations Home
Coordinate attention, movements, assignments and handoffs across the work each role can access.
Team, roles & workforce
Manage invitations, roles, access, availability, shifts and coverage across locations.
Multi-location controls
Connect location-specific operations, staff access, stock and reporting within authorized tenant boundaries.
05
Commerce & inventory
Connect invoices, entitlements, checkout, stock and purchasing to the operating record.
Invoicing & payment tracking
Create invoices, record deposits and payments, track booking balances and reconcile corrections.
Packages & memberships
Sell and manage service entitlements with reservations, redemption and lifecycle controls.
POS & retail
Run registers, carts, mixed checkout, split tender, credit and reconciliation with customer context.
Inventory & procurement
Manage products, variants, barcodes, stock, counts, suppliers, purchase orders and transfers.
06
Reporting & data
Turn authoritative records into useful views, controlled exchange and explicit regional readiness.
Operations & commercial reporting
Explore operational, commercial and inventory reporting with saved views and controlled exports.
Data import, export & migration
Validate and exchange supported service, product, supplier, inventory, finance and entitlement data.
Regional configuration
Configure governed country, ISO currency, IANA time zone and address behavior without implying legal certification.
Human-reviewed AI assistance
Prepare drafts and structured candidates from verified context for authorized human review.