All features Customers & trust
Production-gatedConversation in operational context
Inbox & communications
Customer communication stays connected to the household, pet and service instead of disappearing into personal inboxes.
What it changes
The communication workspace is available in the product demo. Production email, SMS and WhatsApp delivery depend on external adapters and release configuration.
Capability detail
- ✓Unified conversation records
- ✓Assignments and internal notes
- ✓Transactional reminders
- ✓External adapters clearly separated
How the workflow fits together
Three clear moves. One accountable record.
- 01
Receive
Resolve the authorized household and service context.
- 02
Coordinate
Assign, note, draft and review the response.
- 03
Deliver
Send through a configured adapter and retain status.