All features Customers & trust
One accountable relationship record
Customers, households & pets
Every booking and care event begins with the right household, pet and authorized context.
What it changes
PetOS treats the household relationship as operational data, with tenant ownership and authorized access preserved throughout the care journey.
Capability detail
- ✓Households and contacts
- ✓Pet profiles and documents
- ✓Authorized pickup context
- ✓Tenant-scoped records
How the workflow fits together
Three clear moves. One accountable record.
- 01
Know
Create the household, contacts and pet record.
- 02
Connect
Attach documents, preferences and relationships.
- 03
Use
Carry that context into each authorized workflow.